We understand that plans can change.
Our cancellation policy is designed to be completely fair and transparent to both our valued customers and our dedicated drivers.
You can easily cancel your booking absolutely free of charge up to 4 hours before the scheduled pickup time for local trips, and 24 hours before for outstation trips. Just send us a WhatsApp message to process the cancellation.
Cancellations made within 4 hours of the pickup time (for local trips) or within 24 hours (for outstation trips) may be subject to a nominal cancellation fee equivalent to 20% of the estimated fare, to compensate the driver for their lost time.
If the passenger does not appear at the pickup location within 30 minutes of the scheduled time without notifying us, it will be considered a no-show, and a 50% fee may be applicable.
Last updated: July 01, 2026